What is ISO?
ISO is a set of standards related to Quality Management Systems. (The term ISO 9000 is an identity code.) These standards are based on eight management principles:

1. Customer Focus
   
2. Leadership
   
3. Involvement of People
   
4. Process Approach
   
5. System Approach to Management
   
6. Continual Improvement
   
7. Factual Approach to Decision Making
   
8. Mutually Beneficial Supplier Relationships

What can it do for me and my company?
A number of studies indicate that organizations which are ISO certified achieved a better return on assets and superior operational, financial and stock market performance. Benefits in terms of customer satisfaction, communication, work processes and supplier relations all exceeded the cost of the initial investment in these studies. (Study details available) 

• To create a more effective and efficient operation.
  
• To increase customer retention and satisfaction.
  
• To reduce costs.
  
• To enhance marketing.
  
• To improve employee motivation, awareness and morale.
  
• To promote International trade.
  
• To increase profit.
  
• To reduce waste and increase profitability.

Is it compulsory (enforced)?
It is not compulsory, however it is becoming highly necessary. 
As globalization streaks forward, the need for standardization and systems increases. In order for Customers to receive and suppliers to supply, goods and services, it is important with agreed specifications. 
Over a million ISO 9000 certifications have been issued on a worldwide basis. Significantly, China occupies almost a quarter of all global certifications. Significantly, the USA occupies only ninth place behind Italy, Japan, Spain, Russia, Germany, the UK and India. 

How long will it take to implement?
Each course is different in terms of content. The time taken to ensure compliance and International certification of a company using our proven methods at a basic level takes a minimum of four months. 

What will it cost?
The direct costs for the four month course of ISO 9000 that is required for your company to be certified as an ISO compliant company is around $5000, depending on a few variables. 

Are there other or different programs?
Yes, there are several other programs that we offer: They are:

• ISO 9001:2008 Quality Management Systems – Requirements
  
• ISO 14001:2004 Environmental Management Systems – Requirements
  
• ISO 13486:2003 Medical Devices – Quality Management Systems – Requirements
  
• AS9100:2009C Quality Management Systems - Requirements for Aviation, Space and Defense
  
• OrganizationsOHSAS 18001:2004 Occupational Health and Safety Management Systems- Requirements